Programming a Chinese hand held radio

I am a CERT (Community Emergency Response Team) volunteer in the Crescenta Valley CA. area. We connect via repeaters, but the NW6B repeater (Channel Name SWAN R) I can hear, but am not being heard. Any advise is appreciated.

@tomcatdad2010 The NW6B repeaters appear to be closed repeaters. In order to gain access, you will have to contact the owner for access information. They might be using split tones to prevent people from using their repeaters without permission. 73

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